Windows upgrades have resulted into older video capture hardware/software issues for EntryLink as the system will not work with Windows 8/10. There is a solution to resolve the issues so that the use of EntryLink can continue even after upgrading.
Savox has verified one type of hardware and two types of software compatible with Savox EntryLink while using Windows 8/10.
EasyCAP Device - This item is available for purchase for example from Amazon
The customer can use either of the following options:
1. Some Windows 8/10 have a compatible software within Windows. You just search for the Camera App in Windows and if it is installed, it should come right up. The Windows 8/10 Camera App will play the EasyCAP Device.
2. The customer can use NCH Video Recording Software. There is a free version available for customers to use. however it is highly recommended by NCH Software to purchase the upgraded version for commercial use.